Call Tracking
For Law Firms

Optimize legal intake with intelligent call routing, compliance tools, and revenue attribution for high-value case types.

Optimize Legal Intake Operations

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Intake Optimization

High-value legal leads demand precise tracking and compliant handling. Retreaver helps law firms and legal lead generators attribute intake calls to their marketing source, enforce TCPA and DNC compliance, and protect against fraudulent calls before they reach your intake team.

Personal Injury Intake

Route personal injury calls to qualified intake specialists based on case type, location, and firm capacity.

Multi-Practice Attribution

Track which marketing channels drive calls for each practice area to optimize spend across your firm.

Intake Quality Scoring

Score intake calls based on case viability, caller engagement, and conversion outcomes to improve lead quality.

Legal Call Tracking Features

/ Compliance & Attribution

Protect your firm with automated TCPA litigator scrubbing, DNC checking, and detailed consent audit logs for every call.

Record intake calls with built-in consent management. Use recordings for quality assurance, training, and case documentation.

Route calls to the right practice group based on case type, geographic jurisdiction, and attorney availability.

Track which calls convert to retained cases and attribute revenue back to the marketing source that generated the lead.

Push call data and intake information to your case management system, CRM, or marketing analytics tools in real-time.

Features for Legal Call Tracking

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Maximize Case Value

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TCPA & DNC compliance

Automatically scrub calls against TCPA litigator lists and DNC registries to protect your firm from compliance violations and lawsuits.

Call recording & consent

Record every intake call with proper consent management for quality assurance, training, and legal documentation.

Practice-area routing

Route calls by case type, jurisdiction, and attorney specialization to connect callers with the most qualified intake team.

Conversion tracking

Track which calls become retained cases and measure true cost per acquisition across all marketing channels.

Case management webhooks

Automatically push call data to your case management system for seamless intake workflow and follow-up.

Audit logs

Maintain detailed records of all call routing decisions, consent events, and data access for compliance and quality assurance.

Popular Integrations for Legal Call Tracking

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Streamline Your Workflow

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Jornaya

TCPA compliance and caller journey reports for legal lead verification.

Salesforce

Sync intake call data with Salesforce to manage leads, cases, and follow-ups.

HubSpot

Integrate call tracking with HubSpot for automated contact creation and lead nurturing.

Five9

Connect with Five9 to enhance intake operations with auto dialing and agent management.

Everflow

Track legal lead generation performance with affiliate tracking and conversion optimization.

Google Analytics

Pass legal call conversion data into Google Analytics to measure campaign ROI.

Frequently Asked Questions

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Legal Call Tracking FAQs

Legal call tracking assigns unique phone numbers to each marketing channel to attribute inbound intake calls to their source. This helps law firms and legal lead generators measure ROI across campaigns, keywords, and traffic sources for personal injury, mass tort, and other practice areas.

Retreaver automatically scrubs inbound calls against TCPA litigator lists and DNC registries, manages call recording consent, and maintains detailed audit logs. This protects your firm from compliance violations while handling high volumes of intake calls.

Yes. Retreaver's attribute-based routing and reporting let you track calls by practice area, case type, and campaign. You can see exactly which marketing sources drive personal injury, mass tort, family law, or any other case type.

Pricing is based on call volume and features. Contact our sales team for a customized quote tailored to your firm's intake volume and requirements.

Call Tracking
For Law Firms