AI Call Tracking
Retreaver can transcribe and analyze your calls, react to voice commands in your IVR, and offers an AI assistant to help manage your account.
AI Call Tracking
Run Retreaver with AI
Intent analysis
See what every caller actually wanted: a quote, an appointment, a support question, or something else. The analyst sums it up in a sentence you can scan in your call log.
Review the transcript quotes behind each intent to see where the answer came from.
Caller wants an auto insurance quote for two vehicles and asked about bundling with home insurance.
Disposition analysis
Know how every call ended: appointment booked, sale completed, qualified lead, early hangup, or a transfer that never happened.
Measure partners on results instead of minutes. A long call that ended in a hangup and a short call that booked an appointment stop looking the same in your reports.
The After AI Analysis webhook fires once analysis finishes, so you can push dispositions and summaries into your CRM or Slack the moment they're ready.
Ask your own questions
Check your calls against the questions that matter to your team. Save a plain-English question once, such as "Did the agent follow the script?" or "Did the caller confirm eligibility?", and the analyst looks for the answer in each call you analyze.
Answers found in the transcript become tags you can filter and report on, or send to other tools with a webhook.
- +1 (415) 555‑0133 medicare_disclosure: yes
- +1 (312) 555‑0178 medicare_disclosure: yes
- +1 (646) 555‑0102 medicare_disclosure: no
AI call transcriptions
Automatically transcribe your call recordings, with no uploads and no separate speech service to set up. The transcript lands on the call record next to the recording.
Transcribe the full call, the first few minutes, or the last few. Turn it on per campaign, publisher, buyer, or buyer group, filter to receivable or completed calls, and cap volume per hour, day, or month.
Or skip automation entirely: filter your call log and analyze just the calls you select.
Press or Say: voice recognition IVR
Callers say it, Retreaver routes it. Define topics in plain English, and callers can speak their choice in voice-enabled menus, zip code prompts, and IVR questions.
The keypad always still works. Your call log shows what the caller said and the topic it matched, so you can check the routing decision on any call.
“What kind of insurance are you looking for? Press 1 or say auto, press 2 or say home.”
Voice Agent: AI pre-qualification
An AI voice agent that greets callers, asks your qualifying questions, and hands the call to the right buyer with the answers already tagged.
Your assistant, your docs, your account
Use AI to manage Retreaver itself: set up campaigns from a chat, or get answers from our documentation.
MCP Server: AI agents that operate your account
Connect Claude, ChatGPT, or Cursor and describe the goal. Your assistant sets up buyers, caps, routing, and webhooks, and reports back. You choose read-only or read-and-manage.
AI assistant on the Help Center
Ask the docs. The Help Center assistant answers setup, routing, and API questions from Retreaver's own guides and API reference, and links the sources it used.
Open the Help Center ↗In-app AI chat
The same assistant, inside Retreaver. Ask about your calls or change a setting without leaving the page you're on.
Built for high-stakes calls
Medicare & Insurance
Detect enrollment and appointment outcomes, monitor compliance scripts with questions like "Did the agent follow the required Medicare script?", and flag negative outcomes for your team to review.
Home Services
Track booked jobs versus missed calls, surface high-intent quote requests with questions like "Did the caller request same-day availability?", and compare close rates across traffic sources.
Pay Per Call Networks
Score publisher traffic on real outcomes instead of raw duration. Filter by AI tags to spot low-quality sources and see which partners deliver calls that convert.
Questions about AI at Retreaver
